Where do we ship to?
We offer worldwide shipping! Rates depend on your location and are shown at checkout. You may qualify for free shipping based on your order.
How long will it take to get my orders?
Here are our current delivery times:
USA – 7-14 business days
UK – 7-10 business days
Australia – 8-14 business days
Canada – 8-12 business days
EU – 7-15 business days
Rest of the world – 5-20 business days
Returns & Refunds
You can return or exchange your product within 30 days of receiving it. The item must be unused, in its original condition, and packaging. For returns or refunds, contact our support team at info@arcaofficial.com.
Do you provide a warranty for this product?
Yes, we offer a 1-year warranty! If you spot any manufacturing defects, we’ll replace your product. Just reach out to us at info@arcaofficial.com with any questions.
Must I pay taxes or any additional fees with my purchase?
No extra taxes or fees—everything's included! Just place your order, and we’ll deliver it straight to your door.
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